Washie Support
Installation and replacement tutorials
Installing Washie Toilet Seat
IMPORTANT! FOR SECURE MOUNTING, FOLLOW INSTRUCTIONS THOROUGHLY.
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Align the extension attached to the seat. Ensure the extension is facing upwards & arrows are facing the “wall” as seen in the picture below.
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Mount seat on toilet bowl.
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Insert bolts through bolt holes.
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Add flat washer, lock washer and nut to bolt on underside of bowl.
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Secure nut using 13mm - 2.5” ratchet wrench.
Commercial vs. residential
Washie Toilet Seat can be retrofitted onto all commercial toilet bowls, but may only be suitable for certain residential toilet bowls.
Residential toilet bowls
Must have a minimum of 2 inches of clearance between the tank and the seat
Installing stickers
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Peel and stick the instruction sticker directly above the toilet on wall.
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If you have received a QR code survey sticker, please peel and place sticker on the back of stall door.
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Please do NOT stick stall sticker directly under a coat hanger where it can be blocked from view.
3-step instruction sticker
QR code survey sticker
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Washie Smart App
Washie Smart App monitors battery and cartridge levels in each seat. Conveniently exchange batteries and cartridges without manually checking each seat by installing the app:
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Download the "Hygienekey" app on your phone.
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Once downloaded, create your passcode.
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Open the app when in proximity of seats. Seats will appear in the device list.
Care instructions
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Do not powerwash or drench the seat with water as it may damage the electronics inside.
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Do not use harsh chemicals as they may damage the seat.
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Do not stand on the seat as it may cause cracks.
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Do not use hard or abrasive tools as they may leave scratches.