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Hi, my name is Washie.

Welcome to Washie 101

Download our Installation Manual

Installation and Replacement Tutorials

Installing Washie Toilet Seat


  • Align the extension attached to the seat. Ensure the extension is facing upwards & arrows are facing the “wall” as seen in the picture below.

  • Mount seat on toilet bowl.

  • Insert bolts through bolt holes.

  • Add flat washer, lock washer and nut to bolt on underside of bowl.

  • Secure nut using 13mm - 2.5” ratchet wrench.

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Installing Stickers

  • Peel and stick the instruction sticker directly above the toilet on wall.

  • If you have received a QR Code Survey Sticker, please peel and place sticker on the back of stall door.

  • Please do NOT stick stall sticker directly under a coat hanger where it can be blocked from view.


3-Step Instruction Sticker

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QR Code Survey Sticker

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Washie Smart App


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  1. Download Hygienekey app on your phone.

  2. Once downloaded, create your passcode.

  3. Open the app when in proximity of seats. Seats will appear in the device list.


Battery life

Cartridge life

Hygienekey monitors battery and cartridge levels in each seat. Conveniently exchange batteries and cartridges without manually checking each seat by installing the app:

Battery and App Maintenance Schedule

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Change all batteries six (6) times per year.


Charging kits on site.

Tighten seat every 60 days.

Please take note of the following:

  • Do not powerwash or drench the with water as it may damage the electronics inside.
  • Do not use harsh chemicals on as they may damage the seat.
  • Do not stand on the seat as it may cause cracks.
  • Do not use hard or abrasive tools as they may leave scratches.
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Need Help?

Washie HQ

12760 S Park Ave #620

Riverton UT 84065

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